Terms of service

1. About these terms

These terms apply to the Minilab website, accounts, subscriptions, image storage, AI repaint tools, background removal, downloads, and related services. The words "Minilab," "we," "us," and "our" mean the operator named in the legal notice. "You" means the person or business that uses the service.

By creating an account, starting a subscription, or using Minilab, you agree to these terms and the acceptable use policy. Our privacy policy explains how we process personal data. If you do not agree, do not use the service.

You must be at least 18 years old and able to enter a binding contract. If you use Minilab for an organization, you confirm that you can bind that organization to these terms.

2. The service

Minilab lets you organize miniature collections, upload images, create AI-assisted paint scheme images, edit those images, remove backgrounds, and download results. Features can depend on your plan, available credits, device, region, and third-party service availability.

AI results are generated from your input and can be inaccurate, incomplete, unexpected, or similar to content made for another user. We do not promise that an output is unique, suitable for a specific purpose, or free from third-party rights. Check each output before you use or publish it. Minilab is a creative aid. It does not provide professional, safety-critical, or factual advice.

3. Your account

Give accurate account and billing information. Keep your sign-in method secure. Do not share, sell, or transfer your account. Tell us promptly if you think someone has used it without permission. You are responsible for activity under your account unless the law says otherwise.

One person or organization must not create accounts to avoid storage, credit, plan, or safety limits. We can ask for information that is reasonably needed to verify account ownership or prevent abuse.

4. Free accounts, subscriptions, and credits

A free account can have one collection with up to 10 miniatures. Paid plans have the features and monthly credit allowance shown on the pricing page at the time of purchase. Prices are in US dollars and include tax where required. Stripe processes payments.

Paid plans renew each month until canceled. Stripe charges the payment method on file at the start of each billing period. You can cancel in the Stripe billing portal. Cancellation takes effect at the end of the paid period unless the law requires an earlier date. There is no minimum term.

Credits are service units, not money or property. They cannot be sold, transferred, redeemed for cash, or used outside Minilab. The credit balance resets to the plan allowance after each paid monthly renewal. Unused credits do not roll over. A repaint or edit uses 10 credits. Background removal uses 5 credits and requires the Studio plan. We restore reserved credits when a supported AI action fails before a usable result is saved.

Plan changes, cancellation, withdrawal rights, billing errors, and refund requests are covered by the refund and cancellation policy. That policy is part of these terms.

5. Consumer rights

If you are a consumer, mandatory consumer law applies in addition to these terms. Nothing in these terms removes a right that the law does not let you waive. Consumers in the EEA can normally withdraw from an online service contract within 14 days. Details and a model form are in our refund and cancellation policy.

If you ask us to start the service during a withdrawal period, the law can require payment for the part supplied before withdrawal. Any loss of a withdrawal right for fully delivered digital content requires the consent and acknowledgment required by law.

6. Your content

"Your content" means images, names, descriptions, prompts, notes, and other material that you submit. You keep the rights that you have in your content. You grant us a worldwide, non-exclusive license to host, copy, process, transmit, modify, and display your content only as needed to operate, secure, and support the service, comply with law, and enforce these terms. This license ends when the content is deleted, except for limited copies that law, security, dispute handling, or backup cycles require us to keep.

You confirm that you have all rights and permissions needed to submit your content and direct us and our providers to process it. This includes permission from people shown in an image. Do not upload confidential information or sensitive personal data unless it is necessary and lawful to do so.

7. Generated output

As between you and Minilab, you may use generated output for lawful personal or commercial purposes. To the extent that we hold rights in an output, we assign those rights to you after payment of applicable fees. This does not give you rights in your input, third-party material, trademarks, characters, designs, or other protected content. Law may not recognize copyright or other exclusive rights in AI-generated material.

You must label or disclose AI-generated or AI-edited content when the law requires it. You must not claim that an output is authentic when that claim could mislead a person.

8. Acceptable use

Follow the acceptable use policy. You must not break the law, infringe rights, bypass limits, disrupt the service, probe for vulnerabilities without written permission, or use Minilab to harm, deceive, or exploit another person. The acceptable use policy is part of these terms.

9. Our software and brand

We and our licensors own Minilab, including its software, interface, design, documentation, logo, and brand. These terms give you a limited, revocable, non-transferable right to use the service as intended. They do not give you ownership of Minilab or permission to copy, resell, reverse engineer, or create a competing service from protected parts of Minilab, except where law permits it.

10. Third-party services

Minilab depends on providers for authentication, hosting, storage, payments, analytics, AI generation, and background removal. Their systems can affect availability and processing time. When you leave Minilab for a provider page, such as Stripe Checkout, that provider's terms and privacy policy also apply to its service.

11. Changes to the service and prices

We can add, remove, or change features for security, legal, technical, or product reasons. We will give notice when a change materially reduces a paid digital service or when law requires notice. Consumer remedies for changes to a digital service remain available.

We can change subscription prices for a future billing period. We will give advance notice and explain when the new price starts. You can cancel before that date. A price change does not affect a period that you already paid for.

12. Suspension and termination

You can stop using Minilab at any time. Cancel a paid plan before you close the account. Closing an account does not create a refund unless the refund policy or law requires one.

We can restrict or suspend access when reasonably needed to protect the service or another person, investigate suspected misuse, respond to a legal order, address nonpayment, or enforce these terms. We can end an account for a material or repeated breach. Where practical and lawful, we will give notice and a chance to fix the issue or appeal before permanent termination.

After termination, your right to use the service ends. Clauses that by their nature must continue will remain in effect. These include payment duties, ownership, disclaimers, liability limits, and dispute terms.

13. Service quality and legal guarantees

We will provide the service with reasonable care and in material accordance with its description. Report defects through the contact in the legal notice. We can repair the service, repeat an action, restore credits, or provide another remedy required by law.

The service and AI output can contain defects. To the extent the law permits, we do not give implied warranties of uninterrupted operation, fitness for a particular purpose, merchantability, uniqueness, or non-infringement. This clause does not limit a mandatory guarantee for a consumer digital service.

14. Liability

We are responsible for loss that the law makes us responsible for. We do not exclude or limit liability for fraud, intentional misconduct, gross negligence, death or personal injury caused by negligence, breach of mandatory consumer rights, or any liability that law does not let us limit.

To the extent the law permits, we are not responsible for indirect or unforeseeable loss, lost profit, lost business, loss caused by your unlawful content, or loss that you could reasonably have avoided. For a business user, our total liability connected with the service is limited to the amount that the business paid us in the 12 months before the event that caused the claim.

15. Disputes and governing law

Contact us first so that we can try to resolve a problem. The governing law and operator location are stated in the legal notice. If you are a consumer, you keep the protection of mandatory law in the country where you live. You can bring a claim in any court that mandatory consumer law permits.

16. Changes to these terms

We can update these terms for legal, security, technical, or service changes. We will post the new terms and change the effective date. We will give reasonable advance notice of a material change that affects a paid service. If you do not accept that change, you can cancel before it takes effect.

17. General terms

If a court finds one clause unenforceable, the remaining clauses stay in effect. A delay in enforcing a clause is not a waiver. You cannot assign these terms without our written consent. We can assign them as part of a merger, sale, reorganization, or transfer of the service, subject to applicable law and notice duties.

18. Contact

Use the customer support details in the legal notice for questions, notices, complaints, and legal requests.